Regulatory Compliance Specialist

Seeking to hire a full-time Regulatory Compliance Specialist.  This individual will ensure that the organization is and remains in compliance with all applicable regulations and standards.   

Responsibilities Include:

  • Reviews reports affecting regulatory reporting to ensure accuracy, integrity, and uniformity.
  • Researches, interprets, and oversees new regulatory reporting requirements specific to our industry.
  • Coordinates updates of rates and all other regulatory tax changes impacting customer billing such as ARC, CBOL, FUSC, Sales tax, etc.
  • Oversees education, analysis of company impact, and implementation of all new regulatory items imposed by state and federal regulatory agencies like the Federal Communication Commissions, Illinois Commerce Commission, Universal Service Administrative Co., etc

 

Applicants must have skills with MS Office products and an Associate Degree in Accounting or equivalent plus two years of related work experience.

An excellent benefits package is available including medical, vision, disability, 401k with employer match, paid leave days, sick leave days and holidays. 

Sales & Customer Support Specialist (Fairview Office)

We are seeking a highly motivated and customer-focused individual for our Customer Experience department as a Customer & Sales Representative.  This person will be responsible for providing exceptional service to our customers and ensuring their needs are met.  This is a great opportunity for someone who enjoys helping others and had excellent communications skills. 

Responsibilities Include:

  • Build sustainable relationships and trust with customers and co-workers through open and interactive communication.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide appropriate solutions and follow up to ensure resolution.
  • Manage a large volume of incoming calls.
  • Maintain records of customer interactions, process customer accounts and file documents.
  • Actively promote product/service features and benefits, quote prices and prepares appropriate forms.
  • Process service orders and schedule appointments.  Work closely with other Mid Century Departments.

 

Candidate must have an understanding of MS Office or equivalent, required to have good written and oral communications skills, and able to work independently as well as in a team environment.

Mid Century offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays. 

Email resume to jobs@midcentury.com or mail to Human Resources; Mid Century Communications; PO Box 380; Fairview, IL  61432.  Equal Opportunity Employer.

Think we're just a tech company? Watch the short video below to see the different types of jobs we have at Mid Century.

Mid Century is an Equal Opportunity Employer and offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays.