Free Diagnostic

Get the chance to speak with a real technician to help diagnose your problem!   Our trained U.S. based staff prides itself in speaking English first, and technical jargon second, plus we're available 24/7! We'll gladly listen to your issues, troubleshoot, and finish the call by recommending the right TotalTech service to suit your needs.

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Total TuneUp - $49.95

Have you noticed your computer seems to get slower and slower as time passes? Like a car, your PC needs regular maintenance to keep it operating at peak performance. Our Total TuneUp service includes optimizing your entire computer including your hard drive, memory, registry, Internet browser, Microsoft operating system and software applications.

Our certified technicians will:

• Identify and delete unnecessary temporary files that fill up your hard drive.
• Recommend removal of unneeded programs that slow performance.
• Adjust PCs system settings for faster and smoother performance.
• Stop unnecessary programs from loading when your PC starts up.
• Run a full hard drive defrag to optimize your files and storage space.
• E-mail a report detailing all findings and actions taken.

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Virus + Spyware Removal - $89.95

Are you experiencing problems with your PC? Chances are it has been infected with viruses, spyware, or other malicious software applications that can drastically effect performance. Symptoms may include frequent pop-ups, the browser homepage being redirected to a different site, or the Internet connection slowing down and disconnecting.

Our certified technicians will:

• Scan your computers memory and hard drive for security threats.
• Identify hidden and high risk computer software.
• Remove malicious software and threats.
• Review/update anti-spyware and anti-virus definitions and software.
• Identify and update any missing Microsoft Windows updates.
• Advise you on how to avoid future infections.

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Complete Care - $109.95

Are you considering throwing out your existing computer in favor of a new one because of error messages, performance issues or because it’s overrun with viruses and spyware? We can help! This service combines our Total TuneUp with our Virus + Spyware Removal service at a significant cost savings to you.

Our certified technicians will:

• Perform all of the same functions that are done in both our Total TuneUp and Virus + Spyware Removal.
  This package is priced at a reduced cost - you save over $25.00!

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Advanced Repair - $89.95

Is your computer sending you error messages? Are you bombarded with application errors? Or
perhaps you’re experiencing more general computer-related problems and have no idea how to fix them. Let us figure it out for you through our advanced repair service.

Our certified technicians will:

• Fix identified software or Microsoft operating system issues.
• Troubleshoot/assist in resolving high speed Internet connection problems.
• Identify/install Windows updates/patches to ensure optimal performance.
• Identify/install software updates/patches to ensure optimal performance.
• Diagnose and troubleshoot Internet browser issues.
• General troubleshooting of computer issues.

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OS Training + Customization - $49.95

Provides a personal, in-depth walk through of your new operating system as well as customization of settings and features so your new computer can serve you better!

Our certified technicians will:

• Provide one-on-one personalized OS training via telephone and our secure remote
  connection software.
• Customize your OS settings allowing them to work the way you want.
• Optimize security settings to leverage your built-in OS framework, including parental
  controls, web browser settings, security monitor, OS updates, and Spyware Defender.
• Available for Microsoft Windows XP, Vista and Mac OS X.

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Total Membership - $169.95

The TotalTech Membership gives your computer full access to all of the TotalTech services and benefits for one low annual price! Each TotalTech member receives their own registered, personal-use license key for 24/7 access to our trained, U.S. based technicians for all of your technology needs.